Case study
s 106 · s 266 · s 108

Who fixes the fence?

Short version: it is not decided by whose back door the fence is nearest. It is decided by the registered strata plan. Find the fence on the plan and you have your answer in about a minute — then check the by-laws, which can move it.

Where the fence sitsWhose repair it is
On the outer boundary of the parcel, adjoining a neighbouring propertyOwners corporation. It is a dividing fence, and the cost conversation is with the neighbour next door — not with the lot owner.
Drawn as a thick line on the strata planOwners corporation. A thick line marks a structural boundary; the lot stops at the inner surface, so the structure itself is common property.
Inside the courtyard, thin line, dotted line or no lineThe lot owner. It sits within the lot, and a structure within a courtyard that is not shown as common property is the owner’s to maintain.

One qualifier before anyone acts on that: an exclusive-use by-law over the courtyard, or a common property memorandum your scheme has adopted, can put maintenance on the owner even where the fence is common property. Check the by-laws before concluding the owners corporation pays.

What you need in front of you

  • The registered strata plan. Order it from an information broker if nobody has a copy — a title search is not the same thing and will not show you the fence.
  • Your by-laws, consolidated. You are looking for an exclusive-use (common property rights) by-law over the courtyard, an adopted common property memorandum, or any by-law made under <S section="s 108" />.
  • A photo and a location. Which fence, on which side of which lot, and what is wrong with it. “The back fence” is not a record.
  • Whether it faces a neighbour. If the other side is a different property rather than another lot or common property, a second Act applies and a different person pays half.

If it is the owners corporation’s: step by step

  1. Log it as a maintenance request. Date, description, photos, location, urgency. The duty to maintain is strict, and the evidence that you acted on it starts here — a request that exists only in a text message is not a record.
  2. Record the classification, and why. Minute the decision that the fence is common property and attach the plan extract and the by-law check to it. If this is ever disputed, that one record does more work than everything else on this list.
  3. Triage the urgency honestly. Health, safety, access or active deterioration means urgent. Since the reforms commencing 27 October 2025, NSW Fair Trading can investigate a failure to maintain and direct an owners corporation to comply, and it prioritises cases where health or safety is at risk.
  4. If it faces a neighbour, open that conversation first. The owners corporation is the “owner” for dividing-fence purposes, so the committee negotiates with the adjoining owner — not the lot owner whose door it is. Agree what will be built and how the cost splits before commissioning anything.
  5. Get quotes — at least two. An owners corporation must obtain at least 2 independent quotations for expenditure above the amount prescribed by the regulations (s 102). If you genuinely cannot, the secretary must put the item and the reason on the agenda of the next general meeting.
  6. Decide which fund pays. A repair to keep the fence serviceable comes from the administrative fund. Replacing it is capital — the Act names fences among capital works expenses (s 79). Getting this wrong distorts both funds and the levy story you tell owners later.
  7. Authorise at the right level. Within budget, the committee can proceed. Beyond it, it belongs at a general meeting, and a large replacement may need a special levy — which itself needs 30 days’ notice before the due date.
  8. Do the work, then close the record. Completion date, the invoice recorded against the accepted quote, and the paperwork filed in the document register. An open request sitting next to a finished fence is the version that reads as neglect three years from now.
  9. If it stalls, the owner has options. An owner can seek an order from NCAT to settle the dispute (s 232), recover reasonably foreseeable loss as damages for breach of statutory duty (s 106), or complain to Fair Trading. Committees generally prefer to be the ones who moved first.
Practice note
Whatever the answer turns out to be, do not let the owner fix it first and invoice afterwards. If the fence is common property, unauthorised work on common property is a separate problem and the cost may not be recoverable — and if it is not common property, the owners corporation has just paid for a private repair and set the precedent for the next one.

The long version — why the plan decides it

The owners corporation must properly maintain and keep in a state of good and serviceable repair the common property, and renew or replace fixtures comprised in it. The duty is strict — it does not depend on the committee agreeing the repair is worthwhile, or on the money being convenient this year. Which is why the whole question collapses into a narrower one: is this fence common property?

And that is answered by the plan, not by usage. Under the Registrar General’s requirements a boundary defined by a structure is drawn with a thick line, and the lot boundary is the inner surface of that structure — which is precisely what leaves the structure itself on the common-property side of the line. A thin line, a dotted line or no line at all means the boundary runs elsewhere and the fence stands inside the lot. Who uses the courtyard, who installed the fence, and who is most annoyed by it do not come into it.

The neighbour case works differently again. Where the fence divides the scheme from the property next door, the owners corporation is taken to be the owner of the land for the purposes of the Dividing Fences Act 1991. That changes who is even in the conversation: it runs between the owners corporation and the adjoining owner, typically sharing the cost, and the individual lot owner is not a party to it — however much it is their back door.

Statutory · s 106(7)
The duty to maintain common property is expressly subject to any common property memorandum adopted by the by-laws, any common property rights by-law, and any by-law made under s 108. Read those before concluding the owners corporation must pay.

If your scheme adopted the common property memorandum

The memorandum prescribed for s 107 is unusually direct about fences. On the owners corporation’s side it lists common wall fencing, shown as a thick line on the strata plan and dividing fences on a boundary of the strata parcel that adjoin neighbouring land. On the lot owner’s side it lists structures within the cubic space of a balcony or courtyard and not shown as common property on the strata plan — the same thick-line test, written from the other direction.

Two cautions. The memorandum binds only a scheme that has actually adopted it by by-law; and it repeatedly defers to plans registered before 1 July 1974, where older boundary conventions can apply. If your plan is that old, the plan governs and the shortcuts above may not.

If the owner wants a better fence, not the same fence

An upgrade is a different section entirely. Improving or altering common property needs a special resolution first, and the resolution must say who carries the ongoing maintenance afterwards — the part committees forget, and the part that decides who pays the next time it needs work.

Statutory · s 108(3)–(4)
A special resolution authorising an owner to alter common property must specify whether ongoing maintenance falls to the owner or the owners corporation. Where it does not say, the owners corporation carries it.
The official sources

The maintenance section of the user guide covers how to run the request itself — urgency, quotes, and the reasons the Act requires before anything is deferred or rejected.

Current as at 14 September 2026. Strata surfaces statutory rules as guidance, but it is record-keeping software, not legal advice, and no page here accounts for the particulars of your scheme. Check the Act, your registered strata plan and your by-laws, and get advice before acting on anything with money or a dispute attached.